Get In Touch
WhatsApp:+91 9600573031
Calling : +91 9488512999
admin@cmpelegance.com
support@cmpelegance.com clara@cmpelegance.com cmpelegance@gmail.com
No.218 A, S.S.Nagar, Villianur, Pondicherry-605110.
Frequently Asked Question!
A: No. We accept only prepaid orders for smooth and secure transactions.
A: Orders before 4 PM → Tracking shared next day.
Orders after 4 PM → Tracking shared the day after next.
A: Tamil Nadu: 1–2 days. Other states: 3–7 business days
A: Exchange only for damaged or wrong items. No returns or refunds for personal dislikes or minor marks.
A: An opening/unboxing video is mandatory for any damage or exchange claim.
No, our jewelry is Micro plated, Forming, and Impon collections – made to look like real gold at affordable prices.
📜 CMP Elegance – Policies & Customer Information
💎 Exchange & Return Policy
✅ Opening/Unboxing video is mandatory for any damage or wrong item claim.
🔄 Exchange allowed only if a damaged or wrong product is received with valid proof.
❌ No returns or refunds for personal dislikes, size issues, or minor marks.
🚚 Order & Tracking Updates
📦 Orders placed before 4:00 PM → Tracking details shared on or before next day.
📦 Orders placed after 4:00 PM → Tracking details shared the day after next.
⏳ In rare cases, dispatch or tracking may be delayed due to unforeseen/incidental reasons.
📌 Delivery Information
🚀 Tamil Nadu delivery: usually 1–2 days after tracking details are shared.
🚚 Other states: 3–7 business days depending on courier partner.
📢 If your parcel is not received within the expected days, kindly inform us early for quick support.
💰 Payment
❌ No Cash on Delivery (COD).
✅ 100% Prepaid Orders Only (UPI / Net Banking / Debit & Credit Cards accepted).
🧾 Customer Information
✨ CMP Elegance offers Micro plated, Forming, and Impon jewelry – crafted to look like real gold at affordable prices.
🛍 Every order is carefully packed to ensure safe delivery.
📞 For any queries or support, WhatsApp us at wa.me/919600573031.
🔒 Privacy Policy – CMP Elegance
At CMP Elegance, we respect and protect your privacy. All customer information is kept strictly confidential and used only for order processing and communication purposes.
✔ We do not share your personal information with third parties.
✔ Payments are processed securely through trusted gateways.
✔ No Cash on Delivery (COD) – only prepaid orders are accepted.
✔ All sales are final – we offer exchange only for manufacturing defects or wrong items shipped.
By purchasing from CMP Elegance, you agree to our privacy and exchange policies.